Welcome to our support portal

Frequently Asked Questions

  1. What materials are used by Zeng Ben?

    We work with a wide range of materials that include High Carbon Steal, Low Carbon Steal and Aluminum and others upon request.

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  2. What is the Zeng Ben lead time ?

    The lead time can range from 15 days to 35 days based on design requirements of the product.

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  3. What are the different types of plating used by Zeng Ben?

    We support five different types of plating options, that inlcude:

    • CR3 Blue Zinc Rack Plating 
    • CR3 Blue Zinc Tumble Plating
    • CR3 Yellow Zinc Rack Plating
    • CR3 Yellow Zinc Tumble Plating
    • Black E-coating.
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  4. What are the lead time for samples produced by Zeng Ben?

    The Zeng Ben lead time for sameples can range from 15 to 35 days. The lead time for sameples is dependant on materials and complexity of design.

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  5. Does Zeng Ben offer free samples?

    Yes, we offer the thrid piece of each model tobe shipped free to the customer at no charge.

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  6. Does Zeng Ben have a tooling fee of every item?

    No. Not all items are have a tooling fee. The tooling fees are based on the design and material of product.

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  7. What is Zeng Ben's minimum order piece?

    Zeng Ben minimum order size is 1000 pieces.

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  8. How does Zeng Ben inspect the equipment used to produce products?

    We use a wide range of tools to inspect our equipment, such as:

    • Profilometer
    • Projector
    • 3D
    • Roughometer
    • Sclerometer
    • Coating Thickness Meter
    • Digital Calipers
    • Vernier Calipers
    • Strain Gauge
    • Torsionmeter

    These are just a few of the tools we use to maintain our equipment .

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Latest Questions

  1. What about the lead time for ZengBen

    The lead time for T Yoke is about 45 days.

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